Is this Southside hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Southside hotel have a swimming pool?

Yes, this Southside hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Southside hotel?

Best-rates for the Southside hotel starts from $153 per night with includes Parking, Wheelchair Accessible, Toiletries, Laundry, Guest Services, Pool, Accessibility, Security/Safety, Business Services, Wellness Facilities, Air Conditioner, Balcony/Terrace, Restaurant, Breakfast, Internet, Kitchen, TV, Bedding/Linens, Bar, Entertainment, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Southside hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Southside hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Southside hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Southside hotel?

Based on the information reported by the owner or manager, the Southside hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Southside hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Southside hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hyatt Place Jacksonville/St. Johns Town Center | Hotel in Jacksonville

| 9.2 (1003 Reviews) | 1 Bathroom

Southside Hotel | Hyatt Place Jacksonville/St. Johns Town Center

Hotel in Southside, Jacksonville

Lakefront hotel with a 24-hour fitness center and a 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking.
Housekeeping is available on request.
Hyatt Place Jacksonville / St. Johns Town Center offers 160 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Toothbrush and toothpaste (on request)

Toilet paper

Towels

Private bathroom

Designer toiletries

Hair dryer

Shower/tub combination

Soap

Bedroom

Blackout drapes/curtains

Heating (climate-controlled)

Free cribs/infant beds

Bed sheets

Air conditioning (climate-controlled)

Desk

Connecting rooms available

Phone

Iron/ironing board

Safe

Breakfast

1 restaurant

1 bar

Buffet breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 11 for adults and USD 11 for children

Coffee/tea maker

Parking

Self parking on site (USD 5.00 per day; includes in/out privileges)

Onsite parking includes off-street options

Accessibility

Elevator door width (inches): 36

Visual alarms in hallways

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk height (inches): 30

Stair-free path to entrance

Elevator

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

Ceiling hoist

Wheelchair-accessible path to elevator

Activities

Outdoor pool

24-hour fitness center

Entertainment

Satellite channels

Netflix

55-inch flat-screen TV

Premium channels

General

Conference space (6472 square feet)

Meeting rooms - 5

Computer station

Grocery/convenience store

Banquet hall

Front-desk safe

Elevator

ATM/banking services

Filipino

English

Spanish

TV in lobby

Smoke-free property

Guest Services

Outdoor pool

Grocery/convenience store

Snack bar/deli

Free cribs/infant beds

Dry cleaning service

Housekeeping (on request)

24-hour front desk

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Pool sun loungers

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 21

Check-out

A late check-out fee will be charged check-out before noon express check-out available

Child Policy

Children are welcome. kids stay free! up to 12 children stay free when using existing bedding. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately usd 11 for adults and usd 11 for children self parking fee: usd 5.00 per day (in/out privileges) pet fee: usd 100.00 per pet, per stay (maximum usd 200.00 per stay) plus usd 100.00 one-time cleaning fee service animals are exempt from fees a late check-out fee will be charged the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 53 lbs per pet) pets allowed for an extra charge of usd 100.00 per pet, per stay (maximum usd 200.00 per stay), plus a one-time cleaning fee of usd 100.00 restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Deanna

Aug 12, 2025 05:55:12 AM

Review Score: 10

Summary: The cleanliness of this hotel amazed me! Great lobby and deck area to enjoy. Super nice and clean pool. Shopping and restaurants galore near by.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed with Sofa bed Room Size: 317 square feet m² 2 King Bed and Double Sofa Bed	General Pet-friendly room, Number of living rooms 0, Ping - 9, Rollaway/extra beds (free), Square feet - 317, Square meters - 29, Wardrobe or closet, Sofa bed, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Room, Lake View (2 Queenbed & 1 Sofabed) Room Size: 520 square feet m² 3 Queen Beds and Double Sofa Bed	General Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (free), Ping - 15, Wardrobe or closet, Sofa bed, Square meters - 48, Square feet - 520, Lake view, Bed count maximum 3, Extra bed count 2, Bed count minimum 3
Room (2 Queenbed & 1 Sofabed) Room Size: 366 square feet m² 3 Queen Beds and Double Sofa Bed	General Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (free), Wardrobe or closet, Sofa bed, Square feet - 366, Bed count maximum 3, Square meters - 34, Extra bed count 2, Ping - 10.29, Bed count minimum 3
Room, 1 King Bed, Lake View Room Size: 317 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Ping - 9, No rollaway/extra beds, Square feet - 317, Square meters - 29, Wardrobe or closet, Lake view, Bed count minimum 1, Bed count maximum 1
Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed) Room Size: 434 square feet m² 3 Queen Beds and Double Sofa Bed	General Pet-friendly room, Number of living rooms 0, Square feet - 434, Sofa bed, Extra bed count 2, Accessible bathtub, Portable bathtub seat, Square meters - 40, Rollaway/extra beds (free), Bathroom grab bars, Wardrobe or closet, Ping - 12.20, Bed count maximum 3, Bed count minimum 3
Room, 1 King Bed, Accessible Room Size: 388 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, No rollaway/extra beds, Bathroom grab bars, Wardrobe or closet, Square meters - 36, Square feet - 388, Bed count minimum 1, Bed count maximum 1, Ping - 10.90